By 2017, the number of smartphone users in India is estimated to reach 340.2 million. world wide, the figures are projected at 2 billion. Figures like these coupled with the drastic growth in smart phone & internet technology have marked the beginning of a new smart phone era where everything you need is just a swipe away. The high-tech upgrade allows you to carry your entire digital world in your pocket. Whether it is shopping or banking, all it takes is a phone and an app. With the recent government led demonetization drive, a growing number of us are now using mobile wallet apps instead of cash. The number of users is projected to rise further in the coming days. Mobile retail payments are expected to reach $180 billion in 2016 & balloon to a whooping $410.5 billion by 2020.

With many options available for mobile wallets, choosing the best one can be hard. Which application can you trust with your hard earned money? How do you know which app is better & safer? The answer lies in breaking down and analyzing the quality of the software you use. Quality check for apps is something even Google lives by. Google’s ACC (Attributes, Capabilities & Components) model of testing not only helps you understand the key attributes, capabilities & components of each feature of an application, it also gives you an overall app quality index for the product. The same technique can be used to test and rate other user centric apps like mobile wallets.

Bangalore based crowd testing company, 99tests has done just that & shared their insights in their latest report, ‘Market Guide For Mobile Wallets in India’. The R&D team of the company has used the ACC model employed by Google on their crowd platform to analyze the quality of four leading mobile wallets in India. The report reveals that basic app features like adding money, sending money plays an important role in determining the overall usability & functionality of wallet apps. The industry report covers a list of crucial app features that were tested by the crowd testers of the 99tests community.

The report gives the quality index of different apps for key parameters like ease of use, speed and flexibility for wallet apps like Paytm, PayUmoney, Freecharge & Mobiqwick. Software quality determines the success of critical app features that can make or break a mobile wallet. Ultimately, for wallet apps, the key determinant for success is the user experience it delivers.